Personal information management policy

Dowon medical (hereinafter refer to 'the company') attaches great importance to the customer's personal information and complies with the relevant law of "The promoting of Information and Communications Network Utilization and Information Protection ".

The company will inform the personal information management policy to the customer about the uses methods of personal information which is provided, and the measures it takes in order to protect your personal information.

If the company modifies the personal information or management policies, we will inform you by the page bulletin board (or individual announcement)

This policy will be implemented from January 1st, 2016

■ The terms of personal information collection
For company cooperation and negotiation, the collection of personal information as follows:
  • - Collection items: NAME, E-MAIL ADDRESS, COMMENTS
  • - Personal information collection method: Homepage(CONTACT US)
■ Purpose of information collection: Inquiry and cooperation
The company will collect personal information for the future usage.
Provision of services related to the provision of services and performance of contracts arising consulting / reply.
■ The retention and use period of personal information
In principle, the company will destruct the personal information after achieving the aim of the information collection. However, if necessary the company will keep the information according to the relevant laws and regulations as follows:

Collection items and settlement record keeping regulation

  • - The retention period of related records of contract and cancellation of order: 3 years
  • - The related records of contract and cancellation of order: 5 years (Consumer protection laws relating to e-commerce transactions)
  • - The related records of supply settlement and finance: 5 years (Consumer protection laws relating to e-commerce transactions)
  • - The related records of consumer complaints or disputes: 3 years (Consumer protection laws relating to e-commerce transactions)
■ Procedures and methods of destruction of personal information
In principle, the company will destruct the personal information after achieving the aim of the information collection. Abolition procedures and methods are as follows:
  • - Abolition procedures
    The personal information which the members input in sign-in procedure will be moved to the DB after achieving the aim of the information collection. (And if it is paper it will be saved separately). The protection of internal guidelines and other relevant laws will be repealed after a certain period according to the specific circumstances. (Refer to the terms of personal information collection)
    As for the personal information that had been moved to DB, unless they are retained in accordance with the law otherwise they will not be used for other purposes.
  • - Method of destruction
    The personal information records which are stored in electronic format will be deleted with the technical methods and it is irreparable.
■ Provide personal information
In principle, the company will not provide user’s personal information to the third part except the situations as below:
With the agreement of the users, according to the decrees, according to the steps and methods by law or the case of the investigation required by the Authority.
■ The delegation of collected information
The company aims to fulfill the services as follows and commissioned external professional enterprise to operate
  • - Delegate object: WEBSITE co.,ltd
  • - Commission business content: Web pages and system administration (Hosting/Maintenance)
■ The right and implementation method of the users and legal representative
The user can check or modify personal information that registered in the site anytime or withdraw the information as well. To withdraw or modify the personal information, click on the “My information”(or “modify membership information”,etc.).To deregister (withdraw consent) the information, click on “Cancellation of member” and it can be corrected or withdrawn under the confirmation of the user.
Otherwise you can contact the personal information manager by written document, phone call or email for measuring the information without delay.
If you are applying for the correction because of the error personal information, the information would not the used or provided on any place before the correction is completed.
Under the circumstance that the error information has already been provided for the third party, the result of correction will inform the third party to correct the information.
The information that the company removes under the requirement of the users will be processed on the basis of the “Collection and Duration of the personal information that collected by the company”, and the information will not be used for other purposes.
■ The setting, operation and rejection subjects of the personal information collection device
The company is operating the “cookie” which can save and search for your information at any moment. Cookie means the servicer of the operation website will send a tiny file to your browser to save in the hard disk of your computer.

The company uses the cookie for the purposes as follows:

  • - The intended use of cookie
    Through the analysis of the connect frequency or access time between members and non-members to grasp the user’s interests and concerns field and through mastery of the track to the level of involvement and the number of visits to targeted marketing and customized personal services of various activities. And you have option to set the cookie.
    Thus, you can set the configuration on the web browser to allow all cookies or confirm it whenever a cookie is stored, or refuse any store of the cookie.
  • - The methods to refuse the setting of cookie
    The method to refuse the setting of cookie means members can select the setting of web browser to allow every cookie or confirm it whenever a cookie is stored, or refuse any store of the cookie.
  • - The method of setting
    Example (Under the situation of network sonar): The tools on the web browser> Network setting> Personal information
    However, if you refuse the setting of cookie, the provision of service will be hard.
■ The customer service of personal information

In order to protect the personal information of our customers and deal with dissatisfaction, the company specifies the responsible authorities and personal information managers as follows:

  • Customer service department

    Tel : 02-968-7664
    Email : hijang@dowonmedical.com

  • Personal information manager

    Name: hoonil, jang
    Tel : 02-968-7664
    Email : hijang@dowonmedical.com

If you have any problem of the personal information protection when you are using the company’s service, you can report the matter to the department or the personal information manager.
The company will reply quickly the report of the user.

For other report or inquiry of other personal information violations, please contact the department as below:

  • Personal Dispute Mediation Committee (www.1336.or.kr/1336)
  • Information Protection Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
  • Prosecutors Office Cybercrime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
  • National Police Agency Network Counterterrorism Center (www.ctrc.go.kr/02-392-0330)